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Disaster assistance for flood-affected businesses and primary producers

See below information and assistance available for individuals and businesses affected by the recent floods of March 2021.


Businesses & Primary Producers

Find out more about assistance available and the eligible areas for assistance

Find out more about assistance from the ATO surrounding tax obligations if you are flood affected

View the Guide to Continuing your Business

NSW Small Business Commissioner: Get Back to Business Guide to Recovering from Disaster

Donate to the NSW Farmers Natural Disaster Relief Fund

NSW Rural Assistance Authority

NSW Rural Assistance Authority: 1800 678 593

Agricultural and Animal Services Hotline: 1800 814 647


Australian Government Disaster Assist website

Australian Government Disaster Recovery Payment

NSW Storms and Floods Disaster Recovery Information: 10 March 2021 onwards

NSW Floods, March 2021 – Australian Government Disaster Recovery Payment

Support for people affected by the recent NSW floods

Keep updated with the latest NSW community advice for your area

icare NSW Crisis Support

NSW Mental Heath line: 1800 011 511

Disaster Welfare Assistance Line: 1800 018 444


Businesses & Primary Producers

Queensland natural disaster assistance

Agricultural financial assistance to disaster-declared areas

Special Disaster Assistance Recovery Grants: Primary Producers

QLD RFCS free financial counselling

QRIDA – financial assistance for rural & regional communities or call 1800 623 946

QLD DAF – Agricultural Financial Assistance available for natural disasters or call 13 25 23

What Primary Producers should do after a natural disaster

Primary Producers: Natural disaster information

Qld Treasury: Help for people affected by natural disasters

Mental health and wellbeing resources for businesses

Queensland Reconstruction Authority

Chamber of Commerce and Industry Queensland Employer Assistance Line: 1300 731 988


Qld Gov: Community Recovery Grants Portal

Recovery after a disaster

Regional community support services

Community Recovery Hotline: 1800 173 349

All States

What to do in an emergency and how to recover

Individual Banking Support

Westpac Disaster Relief Package

Westpac Home Insurance Claim

Mobile Service Teams & Centres

Lifeline: 13 11 14

Services Australia Disaster Assistance

Services Australia Disaster Assistance phone lines will be open the following days and times:

  • 8am to 8pm local time from Monday 29 March to Wednesday 31 March
  • 8am to 5pm local time Thursday 1 April
  • Closed Friday 2 April (Good Friday)
  • 8am to 5pm local time Saturday 3 April
  • Closed Sunday 4 April (Easter Sunday)
  • 8am to 5pm local time Monday 5 April.