See below information and assistance available for individuals and businesses affected by the recent floods of March 2021.
NSW
Businesses & Primary Producers
Find out more about assistance available and the eligible areas for assistance
Find out more about assistance from the ATO surrounding tax obligations if you are flood affected
View the business.gov.au Guide to Continuing your Business
NSW Small Business Commissioner: Get Back to Business Guide to Recovering from Disaster
Donate to the NSW Farmers Natural Disaster Relief Fund
NSW Rural Assistance Authority
NSW Rural Assistance Authority: 1800 678 593
Agricultural and Animal Services Hotline: 1800 814 647
Individual
Australian Government Disaster Assist website
Australian Government Disaster Recovery Payment
NSW Storms and Floods Disaster Recovery Information: 10 March 2021 onwards
NSW Floods, March 2021 – Australian Government Disaster Recovery Payment
Support for people affected by the recent NSW floods
Keep updated with the latest NSW community advice for your area
NSW Mental Heath line: 1800 011 511
Disaster Welfare Assistance Line: 1800 018 444
Qld
Businesses & Primary Producers
Queensland natural disaster assistance
Agricultural financial assistance to disaster-declared areas
Special Disaster Assistance Recovery Grants: Primary Producers
QLD RFCS free financial counselling
QRIDA – financial assistance for rural & regional communities or call 1800 623 946
QLD DAF – Agricultural Financial Assistance available for natural disasters or call 13 25 23
What Primary Producers should do after a natural disaster
Primary Producers: Natural disaster information
Qld Treasury: Help for people affected by natural disasters
Mental health and wellbeing resources for businesses
Queensland Reconstruction Authority
Chamber of Commerce and Industry Queensland Employer Assistance Line: 1300 731 988
Individual
Qld Gov: Community Recovery Grants Portal
Regional community support services
Community Recovery Hotline: 1800 173 349
All States
What to do in an emergency and how to recover
Westpac Disaster Relief Package
Mobile Service Teams & Centres
Lifeline: 13 11 14
Services Australia Disaster Assistance
Services Australia Disaster Assistance phone lines will be open the following days and times:
- 8am to 8pm local time from Monday 29 March to Wednesday 31 March
- 8am to 5pm local time Thursday 1 April
- Closed Friday 2 April (Good Friday)
- 8am to 5pm local time Saturday 3 April
- Closed Sunday 4 April (Easter Sunday)
- 8am to 5pm local time Monday 5 April.
