We’re hiring!

Australian Organic logo CMYK

Would you like to work for Australia’s largest and most recognised organic certification body?

We are seeking a dynamic person to join our team with a particular focus on customer service, to assist our General Manager of Client Services in the day-to-day provision of support to a large and diverse client base both across Australia and internationally.

The role involves the following:

  • Providing assistance to new clients throughout the certification application process (which will be taught to the candidate); and
  • Assisting the General Manager of Certification with their reporting to the Chief Executive Officer on operations, customer service and growth relevant to the role; and
  • Reviewing and providing responses to complaints from clients and customers, and investigating and following through concerns in relation to other certification bodies.

The successful candidate will have:

  • Completed high school education;
  • Experience in administration;
  • Experience in customer service, sales or client management;
  • Excellent communication and client-management skills;
  • Problem-solving capabilities;
  • Strong writing and communication skills;
  • Excellent attention to detail.

Salary 40-45k plus Super, dependent on experience and qualifications.

If you are interested in the position please contact us at info@aco.net.au or (07) 3350 5716.